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Brain Tune Exomind
Privacy Policy

Your Privacy is Our Priority

We are committed to protecting your personal and medical information. This policy explains how we collect, use, and safeguard your data in compliance with HIPAA and other applicable privacy regulations.

Last Updated: March 1, 2024
HIPAA Compliant

Comprehensive Privacy Protection

Understanding how we protect your information is essential to building trust. Here's our complete approach to privacy and data protection.

Information We Collect

  • Personal Information: Name, address, phone number, email address, date of birth, and insurance information
  • Medical Information: Medical history, current medications, treatment records, and health assessments
  • Billing Information: Payment details, insurance claims, and billing records
  • Website Usage: IP address, browser type, pages visited, and interaction data when using our website

How We Use Your Information

  • Providing medical care and TMS treatments as prescribed by your physician
  • Scheduling appointments and managing your treatment plan
  • Processing insurance claims and handling billing matters
  • Communicating with you about your care, appointments, and health information

Information Sharing & Disclosure

  • Healthcare Operations: Sharing with healthcare providers involved in your care
  • Legal Requirements: Disclosure when required by law or court order
  • Insurance Processing: Sharing with insurance companies for claims processing
  • Business Associates: Limited sharing with vendors who support our operations under strict agreements

Data Security Measures

  • Encryption of all electronic health records and payment information
  • Secure, HIPAA-compliant data storage systems and backup procedures
  • Regular security audits and staff training on privacy protection
  • Physical safeguards including locked filing systems and restricted access areas

Your Privacy Rights

  • Right to request access to your personal and medical information
  • Right to request corrections to inaccurate information in your records
  • Right to request restrictions on how your information is used or disclosed
  • Right to request alternative communication methods or locations

Website Privacy & Cookies

  • We use essential cookies to improve website functionality and user experience
  • Analytics cookies help us understand how visitors use our website
  • You can control cookie preferences through your browser settings
  • No personal health information is collected through website cookies
Cookie Policy

Website Cookie Usage

Learn about how we use cookies to improve your website experience and how you can control your preferences.

Essential Cookies

Required

Required for basic website functionality

Duration: Session only
Can Disable: No

Analytics Cookies

Optional

Help us understand website usage

Duration: Up to 2 years
Can Disable: Yes

Preference Cookies

Optional

Remember your settings and preferences

Duration: Up to 1 year
Can Disable: Yes

Marketing Cookies

Optional

Deliver relevant content and ads

Duration: Up to 1 year
Can Disable: Yes

Manage Your Cookie Preferences

You can update your cookie preferences at any time through our cookie banner or by adjusting your browser settings.

Your Privacy Rights

Patient Rights Under HIPAA

  • • Access your medical records and request copies
  • • Request amendments to incorrect information
  • • Request restrictions on information disclosure
  • • Request alternative communication methods
  • • File complaints about privacy practices

California Privacy Rights

  • • Right to know what personal information is collected
  • • Right to delete personal information
  • • Right to opt-out of sale of personal information
  • • Right to non-discrimination for exercising rights
  • • Right to correct inaccurate personal information

Data Breach Notification

In the unlikely event of a data breach involving your personal or medical information, we will notify you within 60 days as required by law. We maintain comprehensive incident response procedures and work with cybersecurity experts to prevent breaches.

Privacy Questions or Concerns?

Our Privacy Officer is available to address any questions about our privacy practices or help you exercise your privacy rights.

Privacy Officer: Dr. Sarah Mitchell, Medical Director
Mailing Address: 123 Medical Plaza, Palm Springs, CA 92262

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