Protecting Your Personal Privacy

We may collect the following information:

• Name – For identifying and addressing you in all communications.
• Email Address – For responding to inquiries, sending reminders, and medical updates.
• Phone Number – For voice calls and SMS communications (appointment reminders, updates).
• Business Information – Relevant organizational details when interfacing with us.
• Form Submissions – Any information submitted directly through our digital forms.

We use your information to:

• Provide and maintain services and customer support.
• Respond effectively to your inquiries, questions, or concerns.
• Send critical appointment reminders, schedule changes, or service updates.
• Send marketing and promotional messages, strictly provided that consent has been explicitly granted.
• Improve website functionality, layout, and our overall healthcare services.

By providing your phone number and opting in through our website forms, you consent to receive SMS messages from Karma TMS.

These messages may include:

• Appointment reminders and scheduling updates.
• Service updates and clinical notifications.
• Promotional offers and wellness insights.
• Marketing communications tailored to your mental healthcare needs.

Opt-out: You may opt out at any time by replying STOP to any text message. Reply HELP for additional assistance.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information with trusted service providers who help us operate our business, website, and medical services, under strict confidentiality and legal guidelines.

We implement appropriate and comprehensive administrative, physical, and technical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Our systems are maintained to the highest standards of data security compliance.

Our website may use cookies (small text files saved on your device) to improve your browsing experience, understand site usage, track performance metrics, and optimize website functionality. You can configure your web browser settings to block or refuse cookies, though some parts of our site may not function optimally as a result.

We may use third-party tools, widgets, and platforms to support our medical business operations. This includes external communication providers, payment processors, scheduling platforms, and web analytics services. These third parties handle your data under their respective privacy terms.

You have specific rights regarding your personal data. You may request access, correction, update, or deletion of your personal information collected by us at any time. To exercise these rights, please contact us directly using the details provided below.